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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Rawtenstall

Pharmacy Weight Loss Rawtenstall
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Rawtenstall is a General Pharmaceutical Council (GPhC) registered online pharmacy operating in Rawtenstall, United Kingdom. We provide clinically supervised weight loss consultations and prescription services in accordance with UK pharmacy law and GPhC standards.

2. Eligibility

To use our services, you must:

We reserve the right to decline treatment if, in the clinical judgement of our pharmacist or prescriber, it is not appropriate or safe for you. Our services are not suitable for individuals with certain medical conditions. Full details will be assessed during your consultation.

3. Prescriptions

All prescription medications are issued only following a clinical assessment conducted by a qualified prescriber. Prescriptions are issued at the sole discretion of our prescribing team and are subject to review at each order cycle.

You must complete all consultation forms honestly and in full. Providing false or misleading medical information is a serious matter and may result in harm to your health. We accept no liability for outcomes arising from inaccurate information submitted by the patient.

Prescriptions issued are valid for use only through Pharmacy Weight Loss Rawtenstall unless otherwise stated. We do not issue private paper prescriptions for use at third-party pharmacies as a standard service.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology.

Prices are displayed inclusive of VAT where applicable. We reserve the right to amend pricing at any time; however, confirmed orders will be honoured at the price displayed at checkout.

We do not store full card details on our systems. Payment processing is handled by a compliant third-party payment provider.

5. Delivery

Once your consultation has been reviewed and your prescription approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery is to UK addresses only.

Medications are dispatched in discreet, secure packaging. A signature may be required upon receipt for certain items. We are not responsible for delays caused by the courier or circumstances beyond our reasonable control.

It is your responsibility to ensure someone is available to receive the parcel or that a safe delivery arrangement is in place.

6. Cancellations and Refunds

You may cancel your order before it has been approved by our pharmacist and dispatched. To request a cancellation, please contact us promptly by email or telephone.

Once a prescription has been dispensed and dispatched, we are unable to accept returns or issue refunds for prescription-only medicines under UK pharmacy regulations, unless the medication is faulty or incorrectly supplied.

If you believe you have received an incorrect or damaged item, please contact us within 48 hours of receipt. We will investigate and resolve the matter in accordance with our complaints procedure.

7. Medical Disclaimer

Our services complement but do not replace the care provided by your GP or primary healthcare provider. We strongly advise you to inform your GP of any medications prescribed through our service.

Weight loss medications carry risks and side effects. You will be provided with a patient information leaflet with your medication. It is your responsibility to read this carefully and follow the guidance given.

If you experience a medical emergency or serious adverse reaction, call 999 or attend your nearest Accident and Emergency department immediately. Do not contact us in an emergency.

8. Data and Privacy

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide and improve our services. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The current version will always be available on our website. Continued use of our services following any changes constitutes acceptance of the revised terms.

If you have any questions regarding these terms, please contact us at our registered pharmacy address in Rawtenstall or via our website contact form.